https://community.ee.co.uk/t5/Archived-Posts/My-phonescreen-has-blacked-out-for-no-reason/m-p/984724#M255292 <P>No one will email you as this is a customer forum.</P><P>&nbsp;</P><P>You need to contact EE.</P><P>&nbsp;</P><P>The phone may have a fault which may need looking into.</P><P>&nbsp;</P><P>What phone is it? When did you purchase it?</P><P>&nbsp;</P><P>You can't jut decide not to pay for it. If you damaged it (not saying you have) you'd still have to pay for the phone/tariff.&nbsp;</P><P>&nbsp;</P><P>If your phone develops a fault it needs looking into.</P> Sat, 21 Nov 2020 20:54:45 GMT BrendonH 2020-11-21T20:54:45Z https://community.ee.co.uk/t5/Archived-Posts/My-phonescreen-has-blacked-out-for-no-reason/m-p/984721#M255291 <P>I was just going to the toilet quickly and my phone just went to black screen. I think the phone was still working but now i cant use it because of this. The phone itself doesnt have insurance but im not paying for something I havent done and its now just gone blackscreen on me. Please help and email me back on xxxxxxxxx@xxxxxxxxx. Ive tried everything to help it work and it still doesn't work.&nbsp;</P> <P>&nbsp;</P> <P>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</P> Sat, 21 Nov 2020 22:46:50 GMT https://community.ee.co.uk/t5/Archived-Posts/My-phonescreen-has-blacked-out-for-no-reason/m-p/984721#M255291 joshbreeze98 2020-11-21T22:46:50Z https://community.ee.co.uk/t5/Archived-Posts/My-phonescreen-has-blacked-out-for-no-reason/m-p/984724#M255292 <P>No one will email you as this is a customer forum.</P><P>&nbsp;</P><P>You need to contact EE.</P><P>&nbsp;</P><P>The phone may have a fault which may need looking into.</P><P>&nbsp;</P><P>What phone is it? When did you purchase it?</P><P>&nbsp;</P><P>You can't jut decide not to pay for it. If you damaged it (not saying you have) you'd still have to pay for the phone/tariff.&nbsp;</P><P>&nbsp;</P><P>If your phone develops a fault it needs looking into.</P> Sat, 21 Nov 2020 20:54:45 GMT https://community.ee.co.uk/t5/Archived-Posts/My-phonescreen-has-blacked-out-for-no-reason/m-p/984724#M255292 BrendonH 2020-11-21T20:54:45Z https://community.ee.co.uk/t5/Archived-Posts/My-phonescreen-has-blacked-out-for-no-reason/m-p/984779#M255293 The phone is a s10 and ive had it just under a year. I didn’t damage it myself but ill contact them and thank you<BR /><BR />Josh breeze Sat, 21 Nov 2020 22:37:22 GMT https://community.ee.co.uk/t5/Archived-Posts/My-phonescreen-has-blacked-out-for-no-reason/m-p/984779#M255293 joshbreeze98 2020-11-21T22:37:22Z