topic Water Damage in Archived Posts

Water Damage

Aligould — Tue, 17 Nov 2020 22:49:48 GMT

I have damaged my new phone with water it is within the first 30 days of the contract can anything be done?

Re: Water Damage

BrendonH — Tue, 17 Nov 2020 22:57:46 GMT

No nothing can be done for you damaging your phone unless you took out insurance.

If not then I'm sorry EE is not responsible for self damage.

Re: Water Damage

Aligould — Wed, 18 Nov 2020 07:34:59 GMT

Thanks for coming back to me.

Can i get EE to repair the phone at a cost to me?

Re: Water Damage

BrendonH — Wed, 18 Nov 2020 07:43:43 GMT

You can ask but a lot of places won't touch water damaged phones as it would have effected every component in the phone.

But see what they say they'll give you a quote before doing any work of they would fix it

Re: Water Damage

wardi — Wed, 18 Nov 2020 08:02:44 GMT

Aligould.. it depends on the amount of damage but try putting the phone in a container of rice for a day or two. The rice tends to draw out the water, I revived a waterlogged Garmin watch like this. It is a bit of a long shot but it sounds like you have nothing to lose. Good luck!