topic Re: Err_connection_reset in Archived Posts

Err_connection_reset

Booblover69 — Wed, 11 Nov 2020 18:57:07 GMT

Internet will not work on my huawei tablet and keeps coming up with the message Err_connection_reset

many help to resolve this would be brilliant

XRaySpeX — Wed, 11 Nov 2020 23:14:08 GMT

Does tablet have SIM or is it running off your home BB?

Booblover69 — Thu, 12 Nov 2020 06:03:23 GMT

Has we sim

Sent from my iPhone

Jon_K — Thu, 12 Nov 2020 09:03:24 GMT

Welcome to the community.

Is your tablet connected to WiFi when this happens, or 4G?

Have you tried restarting it?

Jon

Booblover69 — Thu, 12 Nov 2020 09:45:23 GMT

Connected to 4G, reset it, restarted it, literally tried everything

Sent from my iPhone

Jon_K — Thu, 12 Nov 2020 10:03:52 GMT

Was it a full factory reset that you did?

Do you have any other EE devices that you use?

Jon

Booblover69 — Thu, 12 Nov 2020 12:12:23 GMT

I cant do a full factory reset as it’s our work tablet and has our work apps on it

Sent from my iPhone

Jon_K — Thu, 12 Nov 2020 12:42:02 GMT

Are these apps not possible to get back after a reset, @Booblover69?

Do you have any other EE devices that are working for the internet?

Jon