topic Re: Dropped phone in Archived Posts

Dropped phone

Butterfly7 — Thu, 05 Nov 2020 18:10:22 GMT

I have just dropped my mobile phone. It's not working at all and all the shops are shut. I'm terrified to be honest. Can EE do anything to help at this crisis time.

Re: Dropped phone

Northerner — Thu, 05 Nov 2020 20:22:15 GMT

Hi @Butterfly7

Do you have phone insurance?

Thanks

Re: Dropped phone

Leanne_T — Fri, 06 Nov 2020 07:33:17 GMT

Hi @Butterfly7

I am sorry to hear you have dropped your phone and this is now not working.

Do you have insurance?

How long have you had your phone?

Speak soon 🙂

Leanne.