topic Re: Watch in Archived Posts

Watch

pollyforro64 — Fri, 23 Oct 2020 13:41:50 GMT

I put in a claim for the free watch with the Samsung 20 it was excepted but haven't heard anything back and its been nearly 4weeks ....thanks

Jon_K — Fri, 23 Oct 2020 15:15:40 GMT

Welcome to the community.

Did you make this claim on the Samsung website?

Jon

pollyforro64 — Fri, 23 Oct 2020 15:28:48 GMT

Hi John yes I did and was given a tracking number but its never altered for the past couple of weeks

Jon_K — Fri, 23 Oct 2020 15:48:49 GMT

I'd recommend contacting our Customer Care team so they can take a look at your account and give you an update.

Jon