https://community.ee.co.uk/t5/Archived-Posts/Phone-not-charging/m-p/968274#M254980 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/186335">@ssgoering</a>.&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>&nbsp;</P> <P>I would recommend either giving our technical care team a call who can complete further diagnostics or <A href="https://consumer.huawei.com/uk/contact-us/" target="_blank">contact Huawei directly</A>.</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 20 Oct 2020 08:52:56 GMT Katie_B 2020-10-20T08:52:56Z https://community.ee.co.uk/t5/Archived-Posts/Phone-not-charging/m-p/968196#M254979 <P>As part of my 24M plan I received a Huwawei P Smart phone which is no longer reliably charging. Original charger cable and plug changed. Same problem. What are my options to fix / replace this phone? Purchased February 2019</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 19 Oct 2020 22:39:21 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-not-charging/m-p/968196#M254979 ssgoering 2020-10-19T22:39:21Z https://community.ee.co.uk/t5/Archived-Posts/Phone-not-charging/m-p/968274#M254980 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/186335">@ssgoering</a>.&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>&nbsp;</P> <P>I would recommend either giving our technical care team a call who can complete further diagnostics or <A href="https://consumer.huawei.com/uk/contact-us/" target="_blank">contact Huawei directly</A>.</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 20 Oct 2020 08:52:56 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-not-charging/m-p/968274#M254980 Katie_B 2020-10-20T08:52:56Z