topic Re: Pixel 4a Wifi Calling in Archived Posts

Pixel 4a Wifi Calling

betteleyr — Tue, 06 Oct 2020 20:24:07 GMT

As EE are selling Pixel 4a - any news on when Wifi Calling will be rolled out to Pixel 4a?

Re: Pixel 4a Wifi Calling

Northerner — Wed, 07 Oct 2020 05:36:36 GMT

Hi @betteleyr

If you are on pay monthly contract it should be an option under call settings.

Thanks

Re: Pixel 4a Wifi Calling

betteleyr — Wed, 07 Oct 2020 07:48:38 GMT

Hi,

I am on a pay monthly contract (SIM only)

Not sure if it's related but my old phone is still registered to my account.

I'll try and give EE a call - lack of WiFi calling makes it difficult to do from home!

Re: Pixel 4a Wifi Calling

chistery — Wed, 07 Oct 2020 07:51:42 GMT

What's the problem @betteleyr?

Is the menu option not there or it's not working?

Have you tried putting the phone in airplane mode and wifi on, and seeing if it works?

Re: Pixel 4a Wifi Calling

betteleyr — Wed, 07 Oct 2020 08:23:43 GMT

Hi,

I've enabled WiFi calling (was using a Moto G7 Power so familiar with Android)

In Settings and have done a few router and phone restarts.

Not sure if it's just a function of time (only swapped the SIM yesterday evening) and if I'm patient there will be some batch job on a backend somewhere that will pick up the new device?

Re: Pixel 4a Wifi Calling

chistery — Wed, 07 Oct 2020 08:26:27 GMT

@betteleyr

Newer phones tend to only use wifi calling when there's no signal or it's extremely poor. Try turning your phone off and on, and then enable airplane mode and then turn wifi back on, give it a few mins, does EE wifi calling show?

Re: Pixel 4a Wifi Calling

bristolian — Wed, 07 Oct 2020 08:32:52 GMT

Also if you're able, try the device on different WiFi hotspots.

Re: Pixel 4a Wifi Calling

betteleyr — Tue, 13 Oct 2020 19:51:38 GMT

Hi,

Just to confirm that Wifi calling is working - unlike Android 10/ iOS there is not a clear visible that calls will be received with it (it can be seen on call history/ when there is an incoming call) clearly however.

Thanks to all above for help