https://community.ee.co.uk/t5/Archived-Posts/Regarding-a-new-phone/m-p/962457#M254871 <P>my screen is cracked will ee replace it if I don't have insurance but it is still new I only had it about 2-3 months and paid cash&nbsp;</P> Thu, 01 Oct 2020 20:33:09 GMT Rac32 2020-10-01T20:33:09Z https://community.ee.co.uk/t5/Archived-Posts/Regarding-a-new-phone/m-p/962457#M254871 <P>my screen is cracked will ee replace it if I don't have insurance but it is still new I only had it about 2-3 months and paid cash&nbsp;</P> Thu, 01 Oct 2020 20:33:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Regarding-a-new-phone/m-p/962457#M254871 Rac32 2020-10-01T20:33:09Z https://community.ee.co.uk/t5/Archived-Posts/Regarding-a-new-phone/m-p/962475#M254872 <P>When you say 'paid cash'&nbsp; Rac32, where did you buy the phone from?</P><P>&nbsp;</P> Thu, 01 Oct 2020 21:22:24 GMT https://community.ee.co.uk/t5/Archived-Posts/Regarding-a-new-phone/m-p/962475#M254872 wardi 2020-10-01T21:22:24Z https://community.ee.co.uk/t5/Archived-Posts/Regarding-a-new-phone/m-p/962528#M254873 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1117545">@Rac32</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Have a look at our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/replacements--exchanges---repairs/how-do-i-book-a-repair" target="_blank">Booking A Repair help page</A> for more information on how to get your phone repaired.</P> <P>&nbsp;</P> <P>Without insurance, a repair will be chargeable if the screen is broken.</P> <P>&nbsp;</P> <P>Jon</P> Fri, 02 Oct 2020 06:59:00 GMT https://community.ee.co.uk/t5/Archived-Posts/Regarding-a-new-phone/m-p/962528#M254873 Jon_K 2020-10-02T06:59:00Z