https://community.ee.co.uk/t5/Archived-Posts/my-galaxly-a21-willnot-turn-on/m-p/961016#M254869 <P>my new week old&nbsp; phone will not turn on battery full will not reset&nbsp;</P> Mon, 28 Sep 2020 11:54:27 GMT ChrisR2 2020-09-28T11:54:27Z https://community.ee.co.uk/t5/Archived-Posts/my-galaxly-a21-willnot-turn-on/m-p/961016#M254869 <P>my new week old&nbsp; phone will not turn on battery full will not reset&nbsp;</P> Mon, 28 Sep 2020 11:54:27 GMT https://community.ee.co.uk/t5/Archived-Posts/my-galaxly-a21-willnot-turn-on/m-p/961016#M254869 ChrisR2 2020-09-28T11:54:27Z https://community.ee.co.uk/t5/Archived-Posts/my-galaxly-a21-willnot-turn-on/m-p/961079#M254870 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1106296">@ChrisR2</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Could you try holding the<STRONG> power button</STRONG> and <STRONG>volume down</STRONG> key together for <STRONG>10 seconds</STRONG> please?</P> <P><BR /> Let us know what happens.</P> <P><BR /> Chris</P> Mon, 28 Sep 2020 13:55:57 GMT https://community.ee.co.uk/t5/Archived-Posts/my-galaxly-a21-willnot-turn-on/m-p/961079#M254870 Christopher_G 2020-09-28T13:55:57Z