topic Re: Linky for PAYG Data SIMs Broken in Archived Posts

Re: Linky for PAYG Data SIMs Broken

Weiyan — Tue, 01 Sep 2020 15:59:04 GMT

Hi, I start my current mobile phone contact in last year October, now the the phone screen is damaged, the insurance company ask me for a prove of the purchase before they can process my claim, I went to the EE phone shop, but the staff ask me to contact the customer service because they can't do anything about it. Could you please help me with this? Many thanks.

Kind regards

weiyan

Re: Re: Linky for PAYG Data SIMs Broken

XRaySpeX — Tue, 01 Sep 2020 16:04:27 GMT

@Weiyan : This user discussion forum can have no access to your specific account. You need to request this from CS.

Re: Re: Linky for PAYG Data SIMs Broken

Leanne_T — Tue, 01 Sep 2020 16:26:21 GMT

Hi there @Weiyan

Thanks for coming to the community.

If you get in touch with our Mobile Care team, they will be able to get this sent to you as @XRaySpeX has advised 🙂

Thanks.

Leanne.