topic Re: Warranty repairs in Archived Posts

Warranty repairs

pc12 — Fri, 14 Aug 2020 13:13:58 GMT

I have a Huawei P20 Pro and the biometrics has stopped working. The phone is less than 2 years old. Could you confirm it is still under warranty and, if so, how I go about getting it repaired. Thank you.

Re: Warranty repairs

Jon_K — Fri, 14 Aug 2020 15:25:08 GMT

Hi @pc12.

Welcome to the community.

You can book a repair online, or take the phone to your local EE Store and book it through them.

Jon

Re: Warranty repairs

pc12 — Fri, 14 Aug 2020 15:31:04 GMT

Thanks for the help!

Re: Warranty repairs

Jon_K — Fri, 14 Aug 2020 15:37:01 GMT

No problem, @pc12 🙂