brand new moto g8 plus 1 week old charger has failed. how do i get it replaced ?

hasslewithee — Sun, 09 Aug 2020 16:25:20 GMT

Hi,

Ive just bought a brand new PAYG moto g8 plus direct from ee online and, less than a week old, the turbo charger has failed.

I've tried the phone and the cable with a different charger and they work fine.

I've tried the failed charger on a different phone and it won't charge at all

It's definately the charger that has failed.

How do i get a replacement, i'm quite ahppy to return the failed charger in exchange.

Chris

Re: brand new moto g8 plus 1 week old charger has failed. how do i get it replaced ?

Northerner — Sun, 09 Aug 2020 18:12:56 GMT

Contact Motorola support direct, or call EE CS on 150 and ask about a replacement.

Thanks