topic Re: AppleCare+ not added in Archived Posts

AppleCare+ not added

StefanBristol — Thu, 30 Dec 2021 09:41:19 GMT

I have just received my upgrade iPhone 13 pro max which I’m happy with. Unfortunately the AppleCare+ that I added during purchase isn’t showing as active under my iPhone settings. How do I activate the AppleCare+ that I’ve already paid for?

Re: AppleCare+ not added

Leanne_T — Thu, 30 Dec 2021 10:52:35 GMT

Hi @StefanBristol

Thanks for coming to the community.

Did you take out the insurance with us or Apple?

Thanks 🙂

Leanne.

Re: AppleCare+ not added

StefanBristol — Thu, 30 Dec 2021 16:42:42 GMT

Hi - it was added to the monthly bill, so with EE 🙂

Re: AppleCare+ not added

Leanne_T — Fri, 31 Dec 2021 07:39:22 GMT

Thanks @StefanBristol

In this case, please give us a call on 150 and the team will check this for you 🙂

Thanks.

Leanne.