https://community.ee.co.uk/t5/Archived-Posts/Upgrade-to-IPhone-13-Pro/m-p/1105788#M254600 <P>Hi,</P><P>&nbsp;</P><P>I’ve been made an offer on the app to upgrade to a new iPhone 13 Pro Max and to cancel out my upgrade fee if I trade in a “good working condition” IPhone. I have an IPhone 11 with you now but I’m just wondering what classifies a “good working condition” iPhone? As all I can find online is the classification of a “Full working condition” of which my iPhone 11 does not meet the needs of, due to it having a small crack in the screen and a tiny chip underneath the speaker at the bottom of the phone.</P><P>&nbsp;</P><P>Any help with this would be great. Thank you.</P><P>&nbsp;</P> Sat, 11 Dec 2021 15:22:37 GMT MeganRees 2021-12-11T15:22:37Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-to-IPhone-13-Pro/m-p/1105788#M254600 <P>Hi,</P><P>&nbsp;</P><P>I’ve been made an offer on the app to upgrade to a new iPhone 13 Pro Max and to cancel out my upgrade fee if I trade in a “good working condition” IPhone. I have an IPhone 11 with you now but I’m just wondering what classifies a “good working condition” iPhone? As all I can find online is the classification of a “Full working condition” of which my iPhone 11 does not meet the needs of, due to it having a small crack in the screen and a tiny chip underneath the speaker at the bottom of the phone.</P><P>&nbsp;</P><P>Any help with this would be great. Thank you.</P><P>&nbsp;</P> Sat, 11 Dec 2021 15:22:37 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-to-IPhone-13-Pro/m-p/1105788#M254600 MeganRees 2021-12-11T15:22:37Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-to-IPhone-13-Pro/m-p/1105795#M254601 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2391601">@MeganRees</a>&nbsp; &nbsp;The device being broken in that way is not considered full working condition. &nbsp; &nbsp;Scuffs and scratches are ok but a broken screen isn’t. &nbsp;</P> Sat, 11 Dec 2021 16:04:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-to-IPhone-13-Pro/m-p/1105795#M254601 Chris_B 2021-12-11T16:04:08Z