Really need help - Wi-Fi calling Apple Watch 7

Blackheartuk — Tue, 07 Dec 2021 22:51:33 GMT

Hi there,

I hope some can help me.

I have a iPhone 13 on an EE plan however my wife is with talk talk.

I can make and receive calls via Wi-Fi call on my mobile no problem but I’m having issues with my new Apple Watch series 7 (GPS). When I have Wi-Fi call enabled in the Watch settings and I make a call, the person on the other end can’t hear me. I’ve tried unpairing and re-pairing and lots of other trouble shooting tips but I can’t seem to identity if the issue is with:

1. the watch

2. EE

3. talk talk

just to note, when is outdoors and not connected to Wi-Fi, I can make calls no problem.

Hoping someone can help!

thanks

Lisa

Re: Really need help - Wi-Fi calling Apple Watch 7

Leanne_T — Wed, 08 Dec 2021 08:59:15 GMT

Hi @Blackheartuk

Thanks for coming to the community.

Have you tried connecting to a different WiFi network to see if the same happens?

Does this happen on all calls?

Thanks 🙂

Leanne.

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Really need help - Wi-Fi calling Apple Watch 7

Re: Really need help - Wi-Fi calling Apple Watch 7