topic Upgrade in Archived Posts

Upgrade

Robslfc — Tue, 23 Nov 2021 11:05:19 GMT

Trying to upgrade my phone, however it keeps telling me there isn’t a suitable offer at the moment, I’ve got 3 phones V on my account and 2 are able upgrade

Re: Upgrade

Christopher_G — Tue, 23 Nov 2021 13:23:42 GMT

Hi @Robslfc

Welcome to the community.

Is this one that you're having problems with eligible for upgrade? Which plan are you on at the moment?

Chris

Re: Upgrade

Graeme_ob — Sat, 27 Nov 2021 17:43:32 GMT

I'm having the same issue. I've been trying to upgrade my phone in the black Friday sales but keep getting the message that there no suitable plans for me

Re: Upgrade

Christopher_G — Sun, 28 Nov 2021 08:23:19 GMT

Hi @Graeme_ob

Welcome to the community.

If you're not able to see any plans online, I'd recommend speaking to our Mobile Care team to run through some options.

Chris