https://community.ee.co.uk/t5/Archived-Posts/No-plans-available-message-when-I-try-to-upgrade/m-p/1099934#M254243 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/674073">@Karen2019</a>&nbsp;i had the exact same issue when it came to me upgrading at the end of november. I just phoned and spoke to upgrades and done it that way&nbsp;</P> Fri, 19 Nov 2021 12:05:36 GMT BizarreLoki 2021-11-19T12:05:36Z https://community.ee.co.uk/t5/Archived-Posts/No-plans-available-message-when-I-try-to-upgrade/m-p/1099918#M254242 <P>Any chance of some help - can’t upgrade online as every phone I choose says no plans available. Told by ee community that I need to call 150 to fix the issue. Wait 25 mins for them to tell me that they can’t fix the issue as it’s to do with the online platform - reinstall app but surely it’s not that as it doesn’t work on phone iPad or laptop. So now I’ve to discuss with my daughter, get a rough idea what we would like and phone and wait 25 mins to discuss with someone what we want - the online issue has been happening for weeks so surely it can be fixed?? Anything can be done here - guy didn’t even check my account so it’s not that 🤷‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P> Fri, 19 Nov 2021 11:30:36 GMT https://community.ee.co.uk/t5/Archived-Posts/No-plans-available-message-when-I-try-to-upgrade/m-p/1099918#M254242 Karen2019 2021-11-19T11:30:36Z https://community.ee.co.uk/t5/Archived-Posts/No-plans-available-message-when-I-try-to-upgrade/m-p/1099934#M254243 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/674073">@Karen2019</a>&nbsp;i had the exact same issue when it came to me upgrading at the end of november. I just phoned and spoke to upgrades and done it that way&nbsp;</P> Fri, 19 Nov 2021 12:05:36 GMT https://community.ee.co.uk/t5/Archived-Posts/No-plans-available-message-when-I-try-to-upgrade/m-p/1099934#M254243 BizarreLoki 2021-11-19T12:05:36Z