topic Problem downloading esim to watch in Archived Posts

Problem downloading esim to watch

Deuteronomy — Sun, 28 Feb 2021 17:26:36 GMT

I have been trying for 2 days now to get this setup, the latest error is problem downloading esim when trying to setup then mobile data on a s6 cellular Apple Watch. It says it can take up to 4 hours but I was on the phone to EE at 10am as originally they had set me up as a family plan not a paired personal plan, With that sorted this is the error I’m facing

now, I have re-paired several times and made sure WiFi is off but it’s not having any of it.

Re: Problem downloading esim to watch

Fatboy71 — Sun, 28 Feb 2021 21:35:48 GMT

When I was having trouble getting mobile data set up on my Apple Watch a while back, I was given this number. From memory it gets you through to the Apple Watch team. My mobile data was up and running shortly after I called them.

0800 079 5330

Re: Problem downloading esim to watch

Jon_K — Mon, 01 Mar 2021 08:03:58 GMT

Hi @Deuteronomy.

Welcome to the community.

I see you've been given some great advice from @Fatboy71.

I'd recommend giving this number a call so they can help you further.

Let us know how you get on.

Jon

Re: Problem downloading esim to watch

daveproctor — Thu, 18 Nov 2021 18:11:12 GMT

Did you get this sorted - I am having the exact same problem. I was also set up with the Family Plan in error, they switched me over to a Paired Plan but now I am having the same issue getting the data plan added