https://community.ee.co.uk/t5/Archived-Posts/Trade-in-delay/m-p/1099713#M254088 <P>I have traded in my old phone against a new one.&nbsp; I have had notification that it has been received and accepted by the third party.&nbsp; However, I have not had any contact from EE themselves or had the value of the old phone credited to my account.</P><P>Anyone else suffering a similar delay or have any solutions?</P><P>&nbsp;</P> Thu, 18 Nov 2021 13:35:47 GMT davidpowell4 2021-11-18T13:35:47Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in-delay/m-p/1099713#M254088 <P>I have traded in my old phone against a new one.&nbsp; I have had notification that it has been received and accepted by the third party.&nbsp; However, I have not had any contact from EE themselves or had the value of the old phone credited to my account.</P><P>Anyone else suffering a similar delay or have any solutions?</P><P>&nbsp;</P> Thu, 18 Nov 2021 13:35:47 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in-delay/m-p/1099713#M254088 davidpowell4 2021-11-18T13:35:47Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in-delay/m-p/1099715#M254089 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/997261">@davidpowell4</a>&nbsp; They’ve received it and have acknowledged that,&nbsp;but they need check it over first.&nbsp;</P> Thu, 18 Nov 2021 13:38:40 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in-delay/m-p/1099715#M254089 Chris_B 2021-11-18T13:38:40Z