topic Re: iPhone 12 pro max yellow screen in Archived Posts

iPhone 12 pro max yellow screen

Amanda1967 — Fri, 13 Nov 2020 11:21:58 GMT

received by iPhone 12 pro max 512gb this morning and a lovely phone and the blue colour is just perfect .....BUT ..... the screen has such a yellow tint when I put it next to my iPhone pro max 11 to compare. It really is very notice able. Anyone else notice this ?

Re: iPhone 12 pro max yellow screen

sgillick16 — Fri, 13 Nov 2020 11:42:10 GMT

this could be because you have true tone on. If you go to setting displays and turn off it should fix it

Re: iPhone 12 pro max yellow screen

Jon_K — Fri, 13 Nov 2020 13:20:21 GMT

Hi @Amanda1967.

In addition to the advice above, have you removed the protective stickers from the phone?

Jon

Re: iPhone 12 pro max yellow screen

DanBRFC — Fri, 13 Nov 2020 13:22:41 GMT

Apple use a protective paper sheet now. @Amanda1967 if you look on Macrumours forum there is a thread about this; you can change your colour settings in the settings menu 🙂

Re: iPhone 12 pro max yellow screen

Amanda1967 — Fri, 13 Nov 2020 14:06:20 GMT

Yes I did check for any film on the screen. Will just keep an eye on it and see if it settles down or not

Re: iPhone 12 pro max yellow screen

Amanda1967 — Fri, 13 Nov 2020 14:07:31 GMT

Thank you I will check it out

Re: iPhone 12 pro max yellow screen

ScottyX5 — Sat, 14 Nov 2020 00:36:23 GMT

Hey,

yup - 1st iPhone since ip6+
pro max 512gb pacific blue and the screen is yellow. Have done everything online to try and improve but still yellow. Ran a pure white video on YouTube on new iPhone and old s10 5g - iPhone gave me sun burn 😉

call to tech support in the morning 😞

Re: iPhone 12 pro max yellow screen

Amanda1967 — Sat, 14 Nov 2020 05:27:08 GMT

That’s what I thought when I compared my new 512gb in pacific blue to my 11 pro max. The same picture side by side and it was very bad. Turned off the True Tone and that didn’t make a difference either. Looks like this is the first problem with these new phones.

Re: iPhone 12 pro max yellow screen

Alex_S — Sat, 14 Nov 2020 09:31:10 GMT

Hi @ScottyX5 and @Amanda1967 ,

You can check the settings on the iPhone 12 pro Max to alter the screen tone and colour.

If you go to Settings, Display & Brightness, Tap True Tone to off.

You can also change the Colour Filters in Settings > Accessibility > Display & Text Size > Colour Filters

Tap Colour Filters, Tap Colour Tint so it's checked. You can then slide the Intensity to how you would prefer.

Alex 🙂

Re: iPhone 12 pro max yellow screen

ScottyX5 — Sat, 14 Nov 2020 09:40:43 GMT

Hey @Alex_S !

Thanks for the info - did go through this and sadly no difference. EE tech support this morning were awesome and a replacement handset is being sent out once back in stock.

Re: iPhone 12 pro max yellow screen

Alex_S — Sat, 14 Nov 2020 09:46:34 GMT

Hi @ScottyX5,

Brilliant! I'm glad you were able to get this sorted.

Alex 🙂

Re: iPhone 12 pro max yellow screen

mannz — Mon, 23 Nov 2020 16:23:03 GMT

This appears to be a wide spread issue with the new iPhones.

https://www.macrumors.com/2020/11/18/apple-investigating-iphone-12-display-issues/

Re: iPhone 12 pro max yellow screen

vincentvegauk — Fri, 04 Dec 2020 14:02:27 GMT

I had this same problem, have not upgraded in 4 years, was waiting for a new iphone with a great camera. I went for iphone 12 pro max with "apple's best screen ever" .. Next to my iphone 7plus it looked absolute rubbish.

Also had backlight bleed.

Sent it back... not sure what to do now, whether to try my luck with a 12 pro, or just "don't believe the hype" and stick with my 7plus. 143 pages of people complaining about yellow tint on their screens... either it's intentional or a mass production fault.

Either way, I can't believe all the rave reviews that I read, and watched on youtube, did not notice this? Or were they just too excited about being sent a free phone to review that they didn't see the horrible screen quality? What's everyone else doing?

Re: iPhone 12 pro max yellow screen

ScottyX5 — Fri, 04 Dec 2020 15:38:15 GMT

Hey!

my replacement phone arrives tomorrow - my father got one on launch day too and his is fine - roll of the dice I guess. However after having the last 4 years on too end Android devices this iPhone is stunning. Stick with it, speck to tech support and I’m sure they will sort it for you - they have been great with me

Re: iPhone 12 pro max yellow screen

mannz — Fri, 04 Dec 2020 18:20:22 GMT

The display's themselves are manufactured and supplied by Samsung. Given the mass volume that would have been produced for the initial launch demand it's to be expected there may be some batches that have issues.

Also the 12 pro max has the best camera specs, the 12 pro isn't equipped with all the same camera tech.

I'm waiting to place my order soon, once I reach my early upgrade point and will be going for the 12 pro max. Given how supplies are looking most likely to be a 2021 delivery, but on the flip side any initial manufacturing problems are more likely to have been dealt with on future batches.

Re: iPhone 12 pro max yellow screen

ScottyX5 — Sat, 05 Dec 2020 12:16:26 GMT

New one has just arrived and so far it looks a lot sharper, very quick turn around from EE

Re: iPhone 12 pro max yellow screen

NikkiBella — Sun, 14 Nov 2021 10:31:47 GMT

You can try to check the Night Shift or True Tone setting. This helps to fix the iPhone's yellow tone problem. If this is the true hue of your phone, then there may be a problem with the device.