https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-pay-monthly/m-p/1098275#M253903 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2198559">@Kevin-007</a>&nbsp;</P> <P>&nbsp;</P> <P>An upgrade is, by definition, a change of phone whilst keeping your existing number.</P> <P>&nbsp;</P> <P>There's a couple of ways you could go about doing this:</P> <P>&nbsp;</P> <P>1: Give 30days disconnection notice on your existing account and just buy your chosen new phone as a new connection.</P> <P>&nbsp;</P> <P>2: Perform your upgrade through C/S directly, and request a change of number at the same time.</P> Wed, 10 Nov 2021 22:30:27 GMT bristolian 2021-11-10T22:30:27Z https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-pay-monthly/m-p/1098273#M253902 <P>Hi,</P><P>&nbsp;I’m eligible for an early upgrade but I want a new number too, I can’t find an option to request this when I accept an offer, I no longer wish to have my existing number.</P> Wed, 10 Nov 2021 22:22:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-pay-monthly/m-p/1098273#M253902 Kevin-007 2021-11-10T22:22:38Z https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-pay-monthly/m-p/1098275#M253903 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2198559">@Kevin-007</a>&nbsp;</P> <P>&nbsp;</P> <P>An upgrade is, by definition, a change of phone whilst keeping your existing number.</P> <P>&nbsp;</P> <P>There's a couple of ways you could go about doing this:</P> <P>&nbsp;</P> <P>1: Give 30days disconnection notice on your existing account and just buy your chosen new phone as a new connection.</P> <P>&nbsp;</P> <P>2: Perform your upgrade through C/S directly, and request a change of number at the same time.</P> Wed, 10 Nov 2021 22:30:27 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-pay-monthly/m-p/1098275#M253903 bristolian 2021-11-10T22:30:27Z