topic Re: iPad Mini 2021 Stock / Pre Order in Archived Posts

iPad Mini 2021 Stock / Pre Order

ROG3RBOT — Wed, 13 Oct 2021 15:15:00 GMT

Hi everyone!

So, I placed an order for the iPad Mini 2021 with 256gb storage about 2 weeks ago.

At first I ordered it in purple, but I changed my order to Space Grey.

Obviously at the moment there is hardly any stock of Apple products in the Uk, due to component shortages, and also the lack or lorry drivers.

Just wondering if anyone has taken delivery of their iPad mini 2021 yet…and if so which colour and storage option did you go for?

I’ve been keeping an eye on Apple’s own supply of the iPad mini (cellular 256gb) and it seems they have regular deliveries and stock available in most Apple stores. EE however, just don’t seem to have any stock at all.

Hoping mine will arrive soon. Still excited, but after a lot of waiting…the excitement is rapidly fading away 🤷🏻‍♂️

Re: iPad Mini 2021 Stock / Pre Order

Brightpink76 — Wed, 13 Oct 2021 21:59:10 GMT

Ordered mine in pink last week , still waiting even though says in stock

Re: iPad Mini 2021 Stock / Pre Order

Leanne_T — Thu, 14 Oct 2021 07:22:15 GMT

Hi @ROG3RBOT

Thanks for coming back to the community.

If you give us a call on 150, the team will get your order looked into for you and give you an update.

Thanks.

Leanne.

Re: iPad Mini 2021 Stock / Pre Order

ROG3RBOT — Thu, 14 Oct 2021 17:44:19 GMT

Thanks @Leanne_T

I have spoken to CS on 150. Sadly they just say there is no stock, and they have no idea when they’ll have any.

It’s just a shame because I can see that Apple stores have them in stock. same model, same colour, same storage etc.

I can also see that some other networks have them in stock too. I even popped in to a couple of different high street stores and they had them in stock too.

It is what it is. Just a shame that EE don’t seem to have had any stock of them at all so far.

I’ll keep patiently waiting for now 🙂

Re: iPad Mini 2021 Stock / Pre Order

ROG3RBOT — Thu, 14 Oct 2021 18:45:42 GMT

Will be interested to see when you get yours @Brightpink76

If there is any update with my order, I’ll let you know too 😎

Re: iPad Mini 2021 Stock / Pre Order

Brightpink76 — Fri, 15 Oct 2021 06:12:14 GMT

The only update I got was order on track , don’t know what that means either

Re: iPad Mini 2021 Stock / Pre Order

Leanne_T — Fri, 15 Oct 2021 07:09:13 GMT

Morning @Brightpink76

Thanks for coming back to the community.

We update our order tracker as soon as deliveries arrive, so you can see the latest information we have.

Once your order has been dispatched, you will receive a text from DPD, by 8pm the day before your delivery, to confirm that it's on its way.

Leanne.

Re: iPad Mini 2021 Stock / Pre Order

Brightpink76 — Fri, 15 Oct 2021 07:24:23 GMT

So does order on track mean that you have had a delivery , then my order gets dispatched the next day

Re: iPad Mini 2021 Stock / Pre Order

Leanne_T — Fri, 15 Oct 2021 07:29:26 GMT

Hi @Brightpink76

The order tracker is showing that we have your order and once we have an expected delivery date, this will be updated.

Leanne.

Re: iPad Mini 2021 Stock / Pre Order

OWill — Sat, 16 Oct 2021 18:55:09 GMT

Placed my order on Sept 21 for 256GB Space Grey and despite seeing it in stock several times a week at surrounding Apple stores (and even on other networks) EE have still been unable to get any stock or give a proper update. Wish I just ordered directly from Apple in the first place.

Re: iPad Mini 2021 Stock / Pre Order

utn786 — Mon, 18 Oct 2021 13:43:07 GMT

I myself ordered a IPad 2021 start of October. Called 150 CS to be told it’s out of stock. It’s coming up to three weeks now, just wondering how much longer or rough estimate as saying to check daily dpd app isn’t ideal. Also why show the item is in stock if it isn’t?

the order tracker does not work, even with previous purchases it wouldn’t work.

Please EE help me with this, I purchased this as I wish to use it for my university studies.

Re: iPad Mini 2021 Stock / Pre Order

James_B — Mon, 18 Oct 2021 14:01:31 GMT

Hi @utn786,

Welcome to the EE Community. 🙂

Which model did you order?

James

Re: iPad Mini 2021 Stock / Pre Order

utn786 — Mon, 18 Oct 2021 15:32:22 GMT

I ordered the iPad 2021 Silver 64Gb.

Re: iPad Mini 2021 Stock / Pre Order

Katie_B — Mon, 18 Oct 2021 16:40:59 GMT

Hi @utn786.

Thanks for confirming.

I have checked this and the current guidance is to expect despatch more than 28 days from ordering.

Soon as your order is ready for delivery our courier will be in touch.

Katie 🙂

Re: iPad Mini 2021 Stock / Pre Order

Brightpink76 — Thu, 21 Oct 2021 21:31:50 GMT

Good news. Your order is coming soon!

does this mean this week or next week , been waiting over two weeks now for my iPad mini, 2021 256GB PINK

Re: iPad Mini 2021 Stock / Pre Order

Jon_K — Fri, 22 Oct 2021 07:36:59 GMT

Hi @Brightpink76.

This sounds like positive movement on your order.

Have you tried tracking it using our online order tracker?

DPD will send you a text when your order is ready to be delivered.

Jon

Re: iPad Mini 2021 Stock / Pre Order

utn786 — Fri, 29 Oct 2021 09:37:00 GMT

Okay so I’m now nearing the 28 days since ordering. Still no update. When I call CS they say the same. Everywhere else has the iPad in stock…this is not the best service. If it takes a month-three months at least let the paying customer know. I’m failing to understand how you can accept an order and say it’s on its way. Then only after multiple enquiries they say it’s out of stock.

May I add when I ordered the product it stated IN STOCK. Only after a week plus it then changed to the “28 days after order” message was updated. For a company that boasts service and customer reviews year after year I’m failing to see this.

My frustration is aired, even though I know the same response is coming my way. Surely take this on as feedback EE. I’m not the only one going through this.

Re: iPad Mini 2021 Stock / Pre Order

Brightpink76 — Fri, 29 Oct 2021 12:19:00 GMT

Absolutely shocking , the company can’t even give a delivery window like other companies do , it’s the lack of communication that annoys me the most , I wish I had ordered and paid outright from apple direct , I even paid £247 early upgrade fee as well , paying off my contract 6 months early !

Re: iPad Mini 2021 Stock / Pre Order

utn786 — Fri, 29 Oct 2021 19:22:39 GMT

Wondering if anybody was going to respond? Or is it just a wait and hope scenario?

The constant ad campaigns of how EE are the best provider are just rubbing insult to injury at the moment.

@Jon_K @Katie_B @James_B

Re: iPad Mini 2021 Stock / Pre Order

Christopher_G — Sat, 30 Oct 2021 07:31:24 GMT

Hi @utn786

Once we receive stock from the manufacturer, we'll clear the orders on a first come, first served basis.

DPD will be in touch when it's ready to deliver.

Thanks for your patience so far.

Chris