topic Re: setting up 13 pro max in Archived Posts

setting up 13 pro max

Jbp_11 — Thu, 04 Nov 2021 17:08:02 GMT

So just received my pro max and setting it up, an update to (I think) ios15.1 is needed to finish the setting up process. My phone has read 'install now' with the small spinning loading circle for probably 3 hours now. No progress is being made in an installation. I cannot do anything with it at all. Has anyone else had this same issue?

Re: setting up 13 pro max

Katie_B — Thu, 04 Nov 2021 18:18:07 GMT

Hello @Jbp_11.

Have you restored your phone already?

Speak soon,

Katie 🙂

Re: setting up 13 pro max

Chris_B — Thu, 04 Nov 2021 18:59:28 GMT

@Jbp_11 Are you connected to Wi-Fi ?

Re: setting up 13 pro max

Jbp_11 — Thu, 04 Nov 2021 21:01:24 GMT

@Katie_B @Chris_B Cheers for the replies guys. I shut down the phone and started the set up process from the beginning and it completed normally that time. Must have been an issue with my wifi or in the download.

Re: setting up 13 pro max

Leanne_T — Fri, 05 Nov 2021 07:35:56 GMT

Thanks for coming back and letting us know @Jbp_11

Have a lovely weekend 🙂

Leanne.