topic Re: I phone 13 delivery queries in Archived Posts

I phone 13 delivery queries

MalikMehfooz — Mon, 25 Oct 2021 14:06:37 GMT

My order now it's showing order dispatch in 24 hours but already 25 hours over how long it takes to dispatch at store

Re: I phone 13 delivery queries

MalikMehfooz — Mon, 25 Oct 2021 14:35:19 GMT

Can you please dispatch my order so I can collect from store almost 24 hours done....

Re: I phone 13 delivery queries

Leanne_T — Mon, 25 Oct 2021 15:19:21 GMT

Hi there @MalikMehfooz

Thanks for coming to the community.

Once we have received your order from the manufacturer this will be dispatched for you.

You will receive a text from DPD, by 8pm the day before your delivery, to confirm that it's on its way. If you ordered in store, the store will contact you as soon as your phone is ready to collect.

Thanks.

Leanne.

Re: I phone 13 delivery queries

MalikMehfooz — Mon, 25 Oct 2021 16:05:07 GMT

It's showing your order will be dispatch in 24 hours it takes 24 hours or takes long time?

Re: I phone 13 delivery queries

Leanne_T — Mon, 25 Oct 2021 16:07:15 GMT

Hi @MalikMehfooz

Sorry we have no access to check the order, if you would like this looked into please give us a call on 150.

Leanne 🙂

Re: I phone 13 delivery queries

MalikMehfooz — Mon, 25 Oct 2021 16:21:33 GMT

Okay I will call incase my order dispatch DPD will text me or they will text store?

Re: I phone 13 delivery queries

Chris_B — Mon, 25 Oct 2021 16:26:09 GMT

@MalikMehfooz If your order is going to a store you’ll not get updates as the receiver is the store not you. The store will contact you when it’s there for collection.