https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1090891#M253397 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/966889">@abiclem93</a>&nbsp; They have acknowledged that they have received it not that they have actually checked the device to make sure it’s ok. &nbsp; &nbsp;These are 2 different things. &nbsp;</P> Sat, 16 Oct 2021 11:32:40 GMT Chris_B 2021-10-16T11:32:40Z https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1090847#M253396 <P>Wondering if anyone can help.</P><P>&nbsp;</P><P>Upgraded my iPhone 11 to the 13 and opted to trade my iPhone 11 in to cover the upgrade cost and receive the monthly for doing so.</P><P>&nbsp;</P><P>I have received a text to say they have received my old iPhone 11, but nothing about when I will receive my payment.</P><P>&nbsp;</P><P>Does anyone know if I will receive my monthly trade in discount and the money for the old handset or is it just the discount that I will receive?&nbsp;</P><P>&nbsp;</P><P>Thanks</P> Sat, 16 Oct 2021 10:08:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1090847#M253396 abiclem93 2021-10-16T10:08:02Z https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1090891#M253397 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/966889">@abiclem93</a>&nbsp; They have acknowledged that they have received it not that they have actually checked the device to make sure it’s ok. &nbsp; &nbsp;These are 2 different things. &nbsp;</P> Sat, 16 Oct 2021 11:32:40 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-In/m-p/1090891#M253397 Chris_B 2021-10-16T11:32:40Z