https://community.ee.co.uk/t5/Archived-Posts/Charged-Twice-for-downpayment/m-p/1090627#M253364 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2219119">@Blanca05</a>&nbsp; You’ll have to call customer services about this. &nbsp;But have you paid this or is this just the bill ?&nbsp;</P> Fri, 15 Oct 2021 12:38:05 GMT Chris_B 2021-10-15T12:38:05Z https://community.ee.co.uk/t5/Archived-Posts/Charged-Twice-for-downpayment/m-p/1090625#M253363 <P>I would like to know why I was charged twice for the downpayment for my plan. I already paid £50 as downpayment&nbsp; when I ordered the mobile phone that I have chosen. However, yesterday I was charged again another £50 in addition to the monthly payment of £61.60. At the moment I am out of the country and everytime I tried to call the hotline, it was always busy. Thank you.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>xxxxxx xxxxxx xxxxxxxxx</P> <P>&nbsp;</P> <P>[mod edit: please do not post personal information on the public board. Thanks!]</P> Fri, 15 Oct 2021 14:13:29 GMT https://community.ee.co.uk/t5/Archived-Posts/Charged-Twice-for-downpayment/m-p/1090625#M253363 Blanca05 2021-10-15T14:13:29Z https://community.ee.co.uk/t5/Archived-Posts/Charged-Twice-for-downpayment/m-p/1090627#M253364 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2219119">@Blanca05</a>&nbsp; You’ll have to call customer services about this. &nbsp;But have you paid this or is this just the bill ?&nbsp;</P> Fri, 15 Oct 2021 12:38:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Charged-Twice-for-downpayment/m-p/1090627#M253364 Chris_B 2021-10-15T12:38:05Z