https://community.ee.co.uk/t5/Archived-Posts/New-iphone-13-trade-in/m-p/1090617#M253361 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2222337">@katsnookes</a>&nbsp; Just call customers about this. &nbsp;You’ll get an extension on the return as they know there issues with demand and supply.&nbsp;</P> Fri, 15 Oct 2021 12:19:02 GMT Chris_B 2021-10-15T12:19:02Z https://community.ee.co.uk/t5/Archived-Posts/New-iphone-13-trade-in/m-p/1090614#M253360 <P>I've ordered the new iPhone 13 to come on a new upgraded contract.&nbsp; I've also done a trade in of my old phone, I ordered my new phone over 6 days ago and received my trade in pack on Wednesday.&nbsp; it says I need to return my old phone within 14 days of receiving the pack or I shall not receive my discount on my new phone.&nbsp; How ever after six days I've had no word of receiving my new phone.&nbsp; I was not informed there is a delay in new iPhone and I'm worried that if I don't return my old phone before my new one comes my discount will not be given.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 15 Oct 2021 12:15:07 GMT https://community.ee.co.uk/t5/Archived-Posts/New-iphone-13-trade-in/m-p/1090614#M253360 katsnookes 2021-10-15T12:15:07Z https://community.ee.co.uk/t5/Archived-Posts/New-iphone-13-trade-in/m-p/1090617#M253361 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2222337">@katsnookes</a>&nbsp; Just call customers about this. &nbsp;You’ll get an extension on the return as they know there issues with demand and supply.&nbsp;</P> Fri, 15 Oct 2021 12:19:02 GMT https://community.ee.co.uk/t5/Archived-Posts/New-iphone-13-trade-in/m-p/1090617#M253361 Chris_B 2021-10-15T12:19:02Z https://community.ee.co.uk/t5/Archived-Posts/New-iphone-13-trade-in/m-p/1090619#M253362 <P>Thank you so much&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 15 Oct 2021 12:20:03 GMT https://community.ee.co.uk/t5/Archived-Posts/New-iphone-13-trade-in/m-p/1090619#M253362 katsnookes 2021-10-15T12:20:03Z