topic Re: IOS15 Private Relay in Archived Posts

IOS15 Private Relay

Peter_Watthey — Tue, 12 Oct 2021 17:12:17 GMT

I have reported this to Apple but not sure how to report to EE

cannot be opened unless Private Relay (the new Apple iCloud VPN) is turned off.

iPhone 6, 7, 12 ios15.0.2

Re: IOS15 Private Relay

Chris_B — Tue, 12 Oct 2021 17:29:11 GMT

@Peter_Watthey Your link can not be opened by me. iPhone 12 Pro max on 15.0.2 and I don’t have private relay at all.

but ee.co.uk works.

just to add the iPhone 6 doesn’t support 15.0.2 it stopped on 12.5.5

Re: IOS15 Private Relay

Peter_Watthey — Tue, 12 Oct 2021 17:39:43 GMT

I must have mis-typed, yes 6S.

ok go to Settings, your name, iCloud and turn private relay on (you must have at least 50GB iCloud subscription to get the new "iCloud+")

Go to Safari and make sure you have no EE tabs open (that may be tricky for you!)

then type in ee.co.uk

Private Relay is in Beta and this is not the only website that fails.

Re: IOS15 Private Relay

Chris_B — Tue, 12 Oct 2021 17:45:47 GMT

@Peter_Watthey So it says it’s a beta. What do you expect it’s a “beta”. Not everything will work and that’s why it’s called a beta.

I thought that would be obvious.

to have private relay you just need to be purchasing extra iCloud storage space and seeing as I don’t need too I can not turn it on but that’s for the explanation on how to enable it.

Re: IOS15 Private Relay

Peter_Watthey — Tue, 12 Oct 2021 17:53:35 GMT

Yes it is a beta function but in a public release iOS. Betas are for testing and as EE may have not have done any testing they might be interested in abnormal results from someone who has. They sell phones to people who do have iCloud+

Most websites work just fine.

What do I expect? Passing the results upwards.
Go on, waste 79p for a month and claim it back!

Re: IOS15 Private Relay

Chris_B — Tue, 12 Oct 2021 17:58:19 GMT

@Peter_Watthey I don’t work for EE and this is a public forum.

It’s Apple beta not EEs and EEs website works. So the issue it’s with Apple beta not EE website as that works and EE have no input to how Apple are running this as its Apple beta. Apple need to find out why it’s not working as it should as it’s their issue.

Because EE website works.

Re: IOS15 Private Relay

Peter_Watthey — Tue, 12 Oct 2021 19:45:32 GMT

You are correct of course. Apple seem to think website owners should make changes but that is typically pompous

https://support.apple.com/en-gb/HT212614

FYI I fixed it by changing Private Relay IP address Location settings to "Use country and time zone" in case it crops up again on here.