topic Re: iPhone in Archived Posts

iPhone

KarenaBuck00 — Thu, 07 Oct 2021 10:43:11 GMT

I upgraded 2 weeks ago to an iPhone 13 pro max and it’s working great, but on my EE APP it’s still showing that I have the iPhone 8 anyone any ideas on how to change it?

Re: iPhone

Schockwave — Thu, 07 Oct 2021 11:05:26 GMT

@KarenaBuck00 , it will change in time, it is purely cosmetic, nothing to worry about.

Re: iPhone

Benalban33 — Thu, 07 Oct 2021 11:20:38 GMT

Hi there,

Is there anything on your profile that you can edit? I have not used an iPhone 13, but on my PAYG android there is a Device and Sim section in the settings. Maybe there is something similar?

Re: iPhone

Schockwave — Thu, 07 Oct 2021 11:26:20 GMT

@Benalban33 , @KarenaBuck00 , you cannot change it yourself on the My EE App, it will do it in time.

@Benalban33 , not in the My EE App, not sure what you are writing about, and as I already wrote, it is purely cosmetic.