https://community.ee.co.uk/t5/Archived-Posts/iPhone-13-pro-volume-buttons/m-p/1086519#M253135 <P>Hi&nbsp;</P><P>I’ve recently added a second line to my account and got the iPhone 13 pro for my partner.&nbsp;<BR />the volume buttons on the side of the phone are not working, it appears the decrease volume button is stuck into the phone casing. We’ve only had the phone four days.&nbsp;<BR />I choose to take it out without insurance, where do I stand with a replacement phone???</P> Sat, 02 Oct 2021 14:47:04 GMT MartD1 2021-10-02T14:47:04Z https://community.ee.co.uk/t5/Archived-Posts/iPhone-13-pro-volume-buttons/m-p/1086519#M253135 <P>Hi&nbsp;</P><P>I’ve recently added a second line to my account and got the iPhone 13 pro for my partner.&nbsp;<BR />the volume buttons on the side of the phone are not working, it appears the decrease volume button is stuck into the phone casing. We’ve only had the phone four days.&nbsp;<BR />I choose to take it out without insurance, where do I stand with a replacement phone???</P> Sat, 02 Oct 2021 14:47:04 GMT https://community.ee.co.uk/t5/Archived-Posts/iPhone-13-pro-volume-buttons/m-p/1086519#M253135 MartD1 2021-10-02T14:47:04Z https://community.ee.co.uk/t5/Archived-Posts/iPhone-13-pro-volume-buttons/m-p/1086525#M253136 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2168472">@MartD1</a>&nbsp; You need to call customer services about this or book an appointment with your local Apple store . &nbsp;Apple will exchange the device for a new one as the device is under warranty. &nbsp; &nbsp;</P> Sat, 02 Oct 2021 15:12:43 GMT https://community.ee.co.uk/t5/Archived-Posts/iPhone-13-pro-volume-buttons/m-p/1086525#M253136 Chris_B 2021-10-02T15:12:43Z