topic Re: Crafty from EE in Archived Posts

Crafty from EE

Beany96 — Sat, 18 Sep 2021 10:28:43 GMT

Anyone else a bit annoyed EE have lowered all plans for the iPhones yet, Customers already with them have to pay £87 for the same plan a new customer can get for £80, hardly seems fair.

Re: Crafty from EE

Chris_B — Sat, 18 Sep 2021 10:38:08 GMT

@Beany96 They have come down in price, The tariff I have is now cheaper all be £5 it’s still a price drop or was you expecting something dramatic in a price drop.

your second comment is to entice new customers. And also EE are allowing a lot of customers to upgrade early to the iPhone 13 and have waved the earlier upgrade fee, I’ve seen people commenting they’ve saved £100 and one comment was about £500.

so they are doing a good service for upgrading customers. Does that sound fair to you.

Re: Crafty from EE

Beany96 — Sat, 18 Sep 2021 10:47:13 GMT

More people on anytime upgrade, where it was £86 last year and now it’s £80 but I’m only allowed to go to £87 a month that’s a (168 pounds more over contract) seems harsh that they won’t allow me and others to have the cost of everyone else, when I’m giving them back a phone I could probably sell for £700plus

Re: Crafty from EE

chrlsohara — Sat, 18 Sep 2021 14:28:30 GMT

I'm kind of in agreement. The rule for anytime upgrades of "must be higher or same price plan" is all fine and well, but when you sign up to a £70 plan, that becomes £71.38 after March, then go to upgrade, but now can't get the £70 plan on the website, you need to go for the £80 plan does feel a bit cheated.

Re: Crafty from EE

Enog82 — Thu, 23 Sep 2021 11:23:26 GMT

Unfortunately, you agreed to the price of your plan and future increases when you signed your existing contract, it's not crafty from EE in the slightest.

Re: Crafty from EE

Chris_B — Thu, 23 Sep 2021 12:51:23 GMT

The anytime time upgrade that is part of your contract has its own T&Cs of that contract although it is a anytime upgrade contract it’s still a 24 month contract that you agreed to honour if you do not upgrade, if you choose to upgrade early then then the T&Cs of that will apply. Perhaps understanding what the Anytime upgrade tariff actually is probably the best course of action before you think I can have a new phone every year. And you agree to the RPI/CPI increases when you took out that contract regardless of it being a Anytime upgrade contract.