topic Re: Wi-fi calling not working IPhone 12 in Archived Posts

Wi-fi calling not working IPhone 12

Mads1982 — Mon, 20 Sep 2021 20:15:47 GMT

I upgraded from at IPhone 11 to 12 last week and since my Wi-fi calling is not working at all.

I have tried everything suggested online, I can’t call EE unless I’m out of my village as my signal is so bad.

I’ve updated, on and off, reset, turned off vpn, back on, just everything the internet suggested. Yet nothing!

it worked perfectly until I changed phones

bristolian — Mon, 20 Sep 2021 22:16:39 GMT

Can you explain what you have tried so far, to save any other community members suggesting things you may not have.

If necessary you can call EE C/S on 0800 0798586 from any other phone.

Mads1982 — Tue, 21 Sep 2021 06:38:22 GMT

Yes of course,

basic turning phone on and off

updating software

resetting phone

turning off vpn

turning off data

resetting wifi

turning off Wi-Fi calling and back on

i think that’s it

Leanne_T — Tue, 21 Sep 2021 10:33:48 GMT

Thanks for trying all this 🙂

Have you spoken to our Tech Gurus by calling 150 or 0800 079 8586 from any other phone?

Thanks 🙂

Leanne,