https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078728#M252600 <P>also another quick question if im trading in an iphone 12 , can i use that off my bill, also when i go to trade it its still registering the phone as a huawei p20 which was what i had before that got upgraded to an iPhone&nbsp;</P> Fri, 17 Sep 2021 19:56:05 GMT joshbutch 2021-09-17T19:56:05Z https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078725#M252598 <P>hey so im confused im trying to upgrade my iphone 12 to iphone 13 , im supposed to have&nbsp; upgrade anytime , and im trying to do trade in , but it says i have to pay a £100 fee&nbsp;</P> Fri, 17 Sep 2021 19:47:54 GMT https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078725#M252598 joshbutch 2021-09-17T19:47:54Z https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078726#M252599 <P>Try calling the upgrades team and they may be able discount it - not saying definitely but they may be able to&nbsp;</P> Fri, 17 Sep 2021 19:50:10 GMT https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078726#M252599 XJ03YXJ 2021-09-17T19:50:10Z https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078728#M252600 <P>also another quick question if im trading in an iphone 12 , can i use that off my bill, also when i go to trade it its still registering the phone as a huawei p20 which was what i had before that got upgraded to an iPhone&nbsp;</P> Fri, 17 Sep 2021 19:56:05 GMT https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078728#M252600 joshbutch 2021-09-17T19:56:05Z https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078729#M252601 <P>If your taking advantage of the 12 month upgrade cycle you have to return it to upgrade you don’t get discount on the next phone that’s part of the contract to upgrade yearly&nbsp;</P> Fri, 17 Sep 2021 19:58:15 GMT https://community.ee.co.uk/t5/Archived-Posts/upgrading/m-p/1078729#M252601 XJ03YXJ 2021-09-17T19:58:15Z