topic Cancellation in Archived Posts

Cancellation

Ebourama — Wed, 15 Sep 2021 10:08:06 GMT

Hello I’d like to cancel my subscription

Re: Cancellation

XRaySpeX — Wed, 15 Sep 2021 11:22:48 GMT

Of what?

Re: Cancellation

BrendonH — Wed, 15 Sep 2021 11:27:36 GMT

You need to call EE and give your 30 days notice.

You can't cancel via writing on a public forum.

Re: Cancellation

Ebourama — Wed, 15 Sep 2021 13:09:08 GMT

Of my mobile number as I have moved abroad permanently. My number is
*************

[mod edit: removed personal details]

Re: Cancellation

Leanne_T — Wed, 15 Sep 2021 13:20:29 GMT

Hi @Ebourama

Thanks for coming to the community.

To cancel the contract you would need to get in touch with us, you can find details and contact numbers in our How do I cancel my contract with EE?, Help page 🙂

Leanne.

Re: Cancellation

Ebourama — Wed, 15 Sep 2021 13:32:20 GMT

Hello,

As you can see from that link there is no phone number or email address to
contact there at that website. I am abroad and cannot call 150.

Re: Cancellation

Leanne_T — Wed, 15 Sep 2021 13:40:21 GMT

Hi @Ebourama

From abroad you can call us on +44 7953966250 from any phone and the team will help you with your cancellation request.

Leanne.

Re: Cancellation

XRaySpeX — Wed, 15 Sep 2021 13:42:22 GMT

Try calling CS on the Freephone no. in my sig.