topic iphone 6s in Archived Posts

iphone 6s

zoemarie10 — Mon, 13 Sep 2021 11:06:26 GMT

Hi all, my son has a iphone 6s - downloaded WhatsApp on it for him however WhatsApp works fine when in the house and on wifi however when he's out the house and on mobile data - won't let him send messages etc. They only come through on whatapp when he gets home.

we currently put a £5 pack on his phone, so he gets so many minutes free and text messages.

checked his phone yesterday and he had £0.15 credit left along with 248 minutes and 249 free texts. Texts work fine but whatsapp wouldn't work when out the house. He's only 11 .....i understand that they are due to remove whatsapp from some mobiles the iphone 6s being one of them - is this why it doesn't work? Or is there something else we aren't going.....not sure if to get him a different mobile or its us/settings?

Re: iphone 6s

XRaySpeX — Mon, 13 Sep 2021 11:16:01 GMT

Never mind the mins and texts, how much data did it say you had left? You need data for WhatsApp.

Re: iphone 6s

zoemarie10 — Mon, 13 Sep 2021 11:23:36 GMT

a-ha this could be the answer, i've lost track of his data useage as my husband borrowed sons mobile. Thank you so much for your help!

Re: iphone 6s

XRaySpeX — Mon, 13 Sep 2021 11:27:22 GMT

Youre welcome. Glad to have been of assistance.