topic Upgrade in Archived Posts

Upgrade

Shannon12341 — Sun, 05 Sep 2021 18:08:26 GMT

Hi. I’m Having problems upgrading my phone I’m now due a upgrade and every time I go to choose a device it keeps saying they is no plan available and too choose another. It’s saying this on every single phone I select does anyone know why. Thank you

Re: Upgrade

Northerner — Sun, 05 Sep 2021 18:28:47 GMT

Hi @Shannon12341

Are you actually due an upgrade?

Thanks

Re: Upgrade

Shannon12341 — Sun, 05 Sep 2021 19:56:57 GMT

Yh I’m deffo due a upgrade someone from EE is currently helping me with it as they is something going on with the online account so she going to do it over the phone with me instead

Re: Upgrade

Christopher_B — Mon, 06 Sep 2021 07:38:55 GMT

Hi @Shannon12341

I hope you're well and having a nice day, are you up to much or having a chilled one?

Were you able to get this sorted over the phone?

Thanks

Chris