topic Re: Re: wifi calling on another device in Archived Posts

Re: wifi calling on another device

MCookies21 — Tue, 20 Jul 2021 19:10:29 GMT

Just called to reset my account network settings and I did my iPhones, but still I am getting the error "To allow Wi-Fi calls on this account, contact your network provider." on my Mac. Everything is up to date, and I turned it off and on, Apple is also looking at it.

Re: Re: wifi calling on another device

Chris_B — Tue, 20 Jul 2021 20:15:31 GMT

@MCookies21 To check in mobile data on your iPhone you have enable “Allow calls on other devices” choose the device in question and within WiFi calling you have also enabled “Add WiFi calling for other devices” ?

Re: Re: wifi calling on another device

MCookies21 — Tue, 20 Jul 2021 20:19:19 GMT

Yes that is switched on too, I’m not sure whether to accept the feature just won’t work.

Re: Re: wifi calling on another device

Christopher_B — Wed, 21 Jul 2021 06:53:59 GMT

Hi @MCookies21

I hope you're well and having a nice day other than this issue.

Do you have the latest software downloads on your phone and other devices?

Thanks

Chris