topic Re: eSim Card - Your data plan could not be set up. Try again later in Archived Posts

eSim Card - Your data plan could not be set up. Try again later

mtar — Mon, 05 Jul 2021 20:45:01 GMT

Hi,

I followed instructions on ee.co.uk/simswap, where I've activated esim. However, when I try to add to my phone via qrcode I'm getting the following issue:

Unable to Complete Data Plan Change.

Your data plan could not be set up. Try again later.

Could you please advise?

Re: eSim Card - Your data plan could not be set up. Try again later

mtar — Mon, 05 Jul 2021 20:54:30 GMT

Re: eSim Card - Your data plan could not be set up. Try again later

Chris_B — Mon, 05 Jul 2021 21:03:36 GMT

@mtar Try again later as requested. But just to check are a contract customer? eSims are only available to contract customers.