topic New Member in Archived Posts

New Member

Summeramohammad — Sat, 03 Jul 2021 21:10:06 GMT

I am with a different provider and trying to join EE I have downloaded the App and it’s asking for the EE number that’s been sent to me I have entered that and in the correct format it’s not recognising the number

Re: New Member

Chris_B — Sat, 03 Jul 2021 21:12:35 GMT

@Summeramohammad Do you have a EE SIM card in your device?

Re: New Member

Summeramohammad — Sat, 03 Jul 2021 21:41:59 GMT

Hi, yes I do I’ve tried both ways with my original SIM card and with EE SIM card in my phone

Re: New Member

Christopher_G — Sun, 04 Jul 2021 07:37:24 GMT

Hi @Summeramohammed

Welcome to the community. 🙂

Are you transferring your old number from your previous provider with a PAC code? Is the new SIM card activated and showing an EE signal?

Chris