topic Signal in Archived Posts

Signal

Jai1984 — Sun, 20 Jun 2021 11:13:40 GMT

Hey all just upgraded to iPhone 12 and now I am struggling with signal which I have never done before anyone else have this issue

Re: Signal

bristolian — Sun, 20 Jun 2021 11:17:07 GMT

Hi @Jai1984

Are there any issues reported in your area on the coverage & status checker ? Select "check network" to load the issues lookup.

Are you using your existing working SIM in your new phone?

Re: Signal

Jai1984 — Sun, 20 Jun 2021 11:20:25 GMT

Hi yes just seen there is a problem in my area the problem is that my
signal is low or no signal everywhere not just my area and yes it the same
sim I have had for the past 6 years with no signal issues--
Jai

Re: Signal

Christopher_G — Sun, 20 Jun 2021 13:47:50 GMT

Hi @Jai1984

Welcome to the community.

As you're having problems in more than one area, I'd recommend speaking to our Technical Support team so they can look into this further for you.

Let us know how you get on.

Chris

Re: Signal

mikeliuk — Sun, 20 Jun 2021 21:25:31 GMT

Hi @Jai1984 ,

Do you still have your old phone which could help determine whether it might be a network issue (both phones have same issue), or whether the new phone might have some configuration issue (if the old phone is fine)? 🤓