https://community.ee.co.uk/t5/Archived-Posts/Smart-Benefit-Apple-TV/m-p/1053772#M251534 <P>Hi,</P><P>&nbsp;</P><P>I have recently upgraded and have the 3 swappable smart benefits as part of my contract. When I first set it up I used the Apple TV benefit, however last month I swapped that to the Apple Arcade. I swapped back to the Apple TV a couple of days ago but now when I click on the link from 150 to reactivate the Apple TV, it says that I cannot redeem as I've already redeemed this before.</P><P>&nbsp;</P><P>Would somebody be able to help please?</P><P>&nbsp;</P><P>Thank you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Wed, 26 May 2021 10:07:13 GMT danielleex 2021-05-26T10:07:13Z https://community.ee.co.uk/t5/Archived-Posts/Smart-Benefit-Apple-TV/m-p/1053772#M251534 <P>Hi,</P><P>&nbsp;</P><P>I have recently upgraded and have the 3 swappable smart benefits as part of my contract. When I first set it up I used the Apple TV benefit, however last month I swapped that to the Apple Arcade. I swapped back to the Apple TV a couple of days ago but now when I click on the link from 150 to reactivate the Apple TV, it says that I cannot redeem as I've already redeemed this before.</P><P>&nbsp;</P><P>Would somebody be able to help please?</P><P>&nbsp;</P><P>Thank you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Wed, 26 May 2021 10:07:13 GMT https://community.ee.co.uk/t5/Archived-Posts/Smart-Benefit-Apple-TV/m-p/1053772#M251534 danielleex 2021-05-26T10:07:13Z https://community.ee.co.uk/t5/Archived-Posts/Smart-Benefit-Apple-TV/m-p/1053808#M251535 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1698257">@danielleex</a></P> <P>&nbsp;</P> <P>Welcome to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You should be able to reset it back up again through that link. I'd recommend speaking to our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A> so that they can look into why this isn't working for you.</P> <P><BR /> Chris</P> Wed, 26 May 2021 12:17:31 GMT https://community.ee.co.uk/t5/Archived-Posts/Smart-Benefit-Apple-TV/m-p/1053808#M251535 Christopher_G 2021-05-26T12:17:31Z