https://community.ee.co.uk/t5/Archived-Posts/Text-from-EE/m-p/1050849#M251372 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1833345">@Sherridan</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Have you been in touch with our Customer Care team recently?</P> <P>&nbsp;</P> <P>Can you attach a screenshot of the message?</P> <P>&nbsp;</P> <P>Jon</P> Thu, 13 May 2021 06:50:21 GMT Jon_K 2021-05-13T06:50:21Z https://community.ee.co.uk/t5/Archived-Posts/Text-from-EE/m-p/1050777#M251370 <P>I’ve just received a text from EE to say to reset my phone. Is this legit?</P> Wed, 12 May 2021 17:39:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Text-from-EE/m-p/1050777#M251370 Sherridan 2021-05-12T17:39:08Z https://community.ee.co.uk/t5/Archived-Posts/Text-from-EE/m-p/1050785#M251371 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1833345">@Sherridan</a>&nbsp; &nbsp;That will depend if you’ve been in contact with EE about anything. &nbsp; They wouldn’t normally say reset your device but they might say turn it off/on again but that’s only if you’ve changed to a new SIM card. &nbsp;</P> Wed, 12 May 2021 17:51:12 GMT https://community.ee.co.uk/t5/Archived-Posts/Text-from-EE/m-p/1050785#M251371 Chris_B 2021-05-12T17:51:12Z https://community.ee.co.uk/t5/Archived-Posts/Text-from-EE/m-p/1050849#M251372 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1833345">@Sherridan</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Have you been in touch with our Customer Care team recently?</P> <P>&nbsp;</P> <P>Can you attach a screenshot of the message?</P> <P>&nbsp;</P> <P>Jon</P> Thu, 13 May 2021 06:50:21 GMT https://community.ee.co.uk/t5/Archived-Posts/Text-from-EE/m-p/1050849#M251372 Jon_K 2021-05-13T06:50:21Z