topic No Mobile Data after iOS 14.5 Update in Archived Posts

No Mobile Data after iOS 14.5 Update

rickirajah — Mon, 26 Apr 2021 22:03:17 GMT

Hello, I have just done the iOS 14.5 update that was released today but now I am not getting any mobile data connection at all.

Any ideas?

Re: No Mobile Data after iOS 14.5 Update

Chris_B — Mon, 26 Apr 2021 22:29:59 GMT

@rickirajah Have you tried restarting the device? Or perhaps a network reset ?

Re: No Mobile Data after iOS 14.5 Update

Jon_K — Tue, 27 Apr 2021 07:20:36 GMT

Hi @rickirajah.

Welcome to the community.

To complete a network reset, you would to to Settings, General, Reset, then Reset Network Settings.

Let us know if you manage to get this working.

Jon

Re: No Mobile Data after iOS 14.5 Update

rocket4 — Fri, 30 Apr 2021 13:38:53 GMT

I do know that during the beta testing process there were reports of intermittent network access problems, but these appear to have been fixed for most people.

I suggest trying a force restart (not just switching the device off) as a first attempt to resolve the problem: Assuming you're on a iPhone w Face ID this is what you do:

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Then press and hold the side button.
When the Apple logo appears, release the button.

If this doesn't work then try to reset network settings -- but take a note of your important WiFi passwords first as you'll need to renter these and may need to repair some devices.

Hope this helps -- I reckon the problem will resolve in 14.6.