topic Re: Setting up my account in Archived Posts

Setting up my account

Chantal19 — Tue, 20 Apr 2021 13:17:07 GMT

Hi I have just received my Apple Watch I am trying to set up my ee account but I have not got a ee number how do I go about this thank you

Re: Setting up my account

BrendonH — Tue, 20 Apr 2021 13:21:32 GMT

If you don't have an EE number how have you got an EE watch on EE? You can't have a 4G watch without a phone contract from EE to link it to.

Re: Setting up my account

Chantal19 — Tue, 20 Apr 2021 14:20:34 GMT

I thought they was sending me the phone with the watch but it didn’t come with the watch they have sent me just the watch that’s all they have sent me I have a iPhone already but it’s not with ee

Re: Setting up my account

BrendonH — Tue, 20 Apr 2021 14:39:54 GMT

Did you order both at the same time?

Possibly the iPhone is not in stock and is on back order.

If you have bought an watch on EE to link to a phone contract it has to be the EE contract. You can't pay for a watch contract with EE and link it to another providor.