topic Re: Apple watch SE in Archived Posts

Apple watch SE

J321 — Fri, 09 Apr 2021 13:13:42 GMT

Why doesn’t my contract allow me to add my cellular apple watch SE?

Re: Apple watch SE

Leanne_T — Fri, 09 Apr 2021 13:58:23 GMT

Hi @J321

Welcome to the community 🙂

Are you getting an error message when you try and pair your watch to your iPhone?

Speak soon 🙂

Leanne.

Re: Apple watch SE

J321 — Sat, 10 Apr 2021 14:55:08 GMT

Hi @Leanne_T, I can connect the watch to my phone fine, but when I try turn on mobile data on my watch through my iphone, it says my EE plan doesn’t allow it 😞 and I don’t know how to change it so that it does?

Thanks

Re: Apple watch SE

Christopher_G — Sun, 11 Apr 2021 07:01:33 GMT

What plan are you on, @J321? Are you on pay as you go or pay monthly?

Chris

Re: Apple watch SE

J321 — Sun, 11 Apr 2021 14:13:28 GMT

Hi @Christopher_G I pay for a £10 monthly talk pack which includes mobile data

Re: Apple watch SE

Christopher_G — Sun, 11 Apr 2021 14:21:11 GMT

Thanks, @J321

You have to be on a pay monthly contract to be able to choose the 4G plan for your Apple Watch. They aren't currently available on pay as you go.

Chris

Re: Apple watch SE

J321 — Sun, 11 Apr 2021 18:01:44 GMT

Ok, thank you for helping @Christopher_G , am I able to change my contract to a pay monthly one? If so, how do I go about this, and what’s the difference between that and my usual one?

Re: Apple watch SE

James_B — Mon, 12 Apr 2021 07:28:26 GMT

Hi @J321,

Please see Switch to pay monthly for everything you need to know about moving from pay as you go to pay monthly.

Hope this helps. 🙂

James

Re: Apple watch SE

J321 — Mon, 12 Apr 2021 19:08:29 GMT

Ok, that’s perfect - thank you 🙂