topic Re: SIM card not connecting error update in Archived Posts

SIM card not connecting error update

Vic32 — Fri, 09 Apr 2021 15:06:35 GMT

Hi - my SIM card isn’t working in my phone/ I have tried it in an old phone and it works fine - so guessing a fault on my iPhone 11?

what do I do now??

Re: SIM card not connecting error update

Vic32 — Fri, 09 Apr 2021 15:13:26 GMT

Same issue! Just tried sim in my partners iPhone - works fine!! 🙄🙄

Re: SIM card not connecting error update

Leanne_T — Fri, 09 Apr 2021 15:33:14 GMT

Hi there @Vic32

Welcome to the community.

Have you tried a factory reset on your iPhone after backing up all your data?

How long have you had the iPhone?

Speak soon 🙂

Leanne.

Re: SIM card not connecting error update

Vic32 — Fri, 09 Apr 2021 16:06:29 GMT

Hi,
Yes I have reset. Still it working, my sim works using my partners iPhone - so guessing it’s my phones error. I’ve had the phone almost a year

Sent from my iPhone

Re: SIM card not connecting error update

EssexBoyEE — Fri, 09 Apr 2021 16:07:11 GMT

Check SIM Settings on the Phone to ensure its not selected for eSIM rather than normal SIM use.