topic Phone shutting down in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042154#M251016 <P>My iPhone 7 keeps shutting down it has a new battery and I have installed the latest software updates</P> Mon, 05 Apr 2021 08:48:04 GMT BillBurn1 2021-04-05T08:48:04Z Phone shutting down https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042154#M251016 <P>My iPhone 7 keeps shutting down it has a new battery and I have installed the latest software updates</P> Mon, 05 Apr 2021 08:48:04 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042154#M251016 BillBurn1 2021-04-05T08:48:04Z Re: Phone shutting down https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042175#M251017 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1397722">@BillBurn1</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Does it turn off completely, or does it turn itself back on and show the Apple logo?</P> <P>&nbsp;</P> <P>Chris</P> Mon, 05 Apr 2021 10:41:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042175#M251017 Christopher_G 2021-04-05T10:41:38Z Re: Phone shutting down https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042177#M251018 <P>It’s shutting down and off</P> Mon, 05 Apr 2021 10:48:56 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042177#M251018 BillBurn1 2021-04-05T10:48:56Z Re: Phone shutting down https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042191#M251019 <P>It may be worth backing up your iPhone then restoring it to factory settings, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1397722">@BillBurn1</a>.</P> <P>&nbsp;</P> <P><A href="https://support.apple.com/en-gb/guide/iphone/iph3ecf67d29/ios" target="_blank">How to back up your iPhone &gt;</A></P> <P>&nbsp;</P> <P><A href="https://support.apple.com/en-gb/guide/iphone/iph7a2a9399b/14.0/ios/14.0#iph622110a2d" target="_blank">How to restore your iPhone to factory settings &gt;</A></P> <P>&nbsp;</P> <P>Chris</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 05 Apr 2021 11:32:52 GMT https://community.ee.co.uk/t5/Archived-Posts/Phone-shutting-down/m-p/1042191#M251019 Christopher_G 2021-04-05T11:32:52Z