https://community.ee.co.uk/t5/Archived-Posts/phone-profile/m-p/1042124#M251012 <P>In my experience the system will eventually catch up, but it usually doesn't take that long from what I can remember. I will point out that there is no functionality impact by the phone been shown incorrectly though.</P> <P>&nbsp;</P> <P>Other than calling customer service on 150 to discuss it and to see if they can alter it, there's noting else I can suggest.</P> Mon, 05 Apr 2021 07:32:11 GMT Fatboy71 2021-04-05T07:32:11Z https://community.ee.co.uk/t5/Archived-Posts/phone-profile/m-p/1042118#M251011 <P>although its over two months since I upgraded my iphone to SE from a 6s the profile</P><P>on my EE account still says ive got a iphone 6s. EE said it should update when new bill taken but i've had two now and nothing changed so just annoying</P> Mon, 05 Apr 2021 06:53:02 GMT https://community.ee.co.uk/t5/Archived-Posts/phone-profile/m-p/1042118#M251011 jbowley 2021-04-05T06:53:02Z https://community.ee.co.uk/t5/Archived-Posts/phone-profile/m-p/1042124#M251012 <P>In my experience the system will eventually catch up, but it usually doesn't take that long from what I can remember. I will point out that there is no functionality impact by the phone been shown incorrectly though.</P> <P>&nbsp;</P> <P>Other than calling customer service on 150 to discuss it and to see if they can alter it, there's noting else I can suggest.</P> Mon, 05 Apr 2021 07:32:11 GMT https://community.ee.co.uk/t5/Archived-Posts/phone-profile/m-p/1042124#M251012 Fatboy71 2021-04-05T07:32:11Z https://community.ee.co.uk/t5/Archived-Posts/phone-profile/m-p/1042132#M251013 <P>It's only cosmetic but it should change eventually when you access your a/c from the MyEE app on that phone. It's nowt to do with billing.</P> Mon, 05 Apr 2021 08:03:42 GMT https://community.ee.co.uk/t5/Archived-Posts/phone-profile/m-p/1042132#M251013 XRaySpeX 2021-04-05T08:03:42Z