topic Re: Hot spot drop out in Archived Posts

Hot spot drop out

Bob3003 — Mon, 29 Mar 2021 18:12:21 GMT

Good day all

I use my hot spot for my android car stereo but it connect then after a few minutes it disconnects - I’m using the latest iPhone -

is this a setting in my phone or EE problem ?
best regards

Bob

Re: Hot spot drop out

bristolian — Mon, 29 Mar 2021 18:27:39 GMT

Hello @Bob3003

Are you saying the hotspot functionality is dropping? (This is a device function)

Or that your mobile data is stopping, thus affecting the hotspot?

Re: Hot spot drop out

Bob3003 — Mon, 29 Mar 2021 18:30:56 GMT

It’s not the device it’s the phone dropping out I think

Sent from my iPad

Re: Hot spot drop out

bristolian — Mon, 29 Mar 2021 19:19:47 GMT

When the hotspot functionality drops, does your device/phone still have a working mobile data connection?

Re: Hot spot drop out

Bob3003 — Mon, 29 Mar 2021 19:43:56 GMT

Yes it’s still got coverage

Sent from my iPad

Re: Hot spot drop out

James_B — Tue, 30 Mar 2021 07:45:03 GMT

Hi @Bob3003,

Welcome to the EE Community. 🙂

Does your car remain connected to the hotspot, but have no internet connection, or disconnect from the hotspot altogether?

James

Re: Hot spot drop out

Bob3003 — Tue, 30 Mar 2021 08:52:56 GMT

Hi

No the hot spot disconnect - the Bluetooth stays connected but the hot spot is over wfi

Cheers

Sent from my iPad

Re: Hot spot drop out

James_B — Tue, 30 Mar 2021 08:55:38 GMT

Hi @Bob3003,

When your car disconnects, is your hotspot still showing as active on your phone?

Could you connect a different device to your hotspot and let us know if you see the same issue?

James

Re: Hot spot drop out

Bob3003 — Tue, 30 Mar 2021 09:26:57 GMT

I have used a dongle to connect to the car radio and that stayed connected fine - reading some info - I see others have a problem to saying that iPhone turns hot spot off after 90 s 🙈 but this does not happen when connecting to my iPad ?
Cheers Bob

Sent from my iPad

Re: Hot spot drop out

James_B — Tue, 30 Mar 2021 09:55:58 GMT

Hi @Bob3003,

I'd recommend contacting your car's manufacturer to see if they are aware of any compatibility issues.

Please let us know how you get on.

James