topic Unlock iPhone 6s to use on any Network in Archived Posts

Unlock iPhone 6s to use on any Network

jim56 — Fri, 26 Mar 2021 06:27:10 GMT

FOURTEEN DAYS AGO
I requested EE by phone to Unlock my Apple Phone to enable me to use a different Network Provider's SIM.
I was told it would take UP TO TEN DAYS
It is now 14 days and all I get when I ring the EE support, in there is a BACKLOG due to COVID.
I need my phone working - urgently

Re: Unlock iPhone 6s to use on any Network

BrendonH — Fri, 26 Mar 2021 06:31:51 GMT

This is a customer forum with no account access.

You need to call and be pateint on the phone until it's your turn

Re: Unlock iPhone 6s to use on any Network

XRaySpeX — Fri, 26 Mar 2021 06:32:22 GMT

@jim56 : Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

Re: Unlock iPhone 6s to use on any Network

jim56 — Fri, 26 Mar 2021 08:28:57 GMT

I bought the iPhone 6 at a Carphone Warehouse section in PC World.
I have had it for several years with EE on a Monthly Pay Plan.
The reason I have changed Network provider is to save money on a
TV/Broadband/Telephone & Mobile package.
FOURTEEN DAYS seems far too long to me, leaving me unable to use my phone.

Re: Unlock iPhone 6s to use on any Network

Leanne_T — Fri, 26 Mar 2021 08:41:22 GMT

Hi @jim56

Thanks for coming to the community.

I am sorry to hear you have not received your unlocking code, I've sent you a private message on the community for some extra details.

Speak soon 🙂

Leanne.